Southwest Airline

Southwest Airline

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About Southwest Airlines

Southwest Airlines is famous for its affordable prices. It was ranked as America's leading low-cost airline. With customer comforts and accessibility in mind, Southwest Airlines is one of the few companies that offer no changing fee options to reduce unnecessary expenditures for their loyal customers. They offer point reward systems to increase customer retention, and it works. Low-budget deals, 1st free baggage policies and trip planning options, and calendar-based liberal booking systems that leave the maximum preferential choice to their customers on their official website make them very customer-friendly. They have an open and informative website and an app that makes the process even easier for the passenger. Southwest Airlines provides a better passenger experience with customer benefits by cutting change fees, free-of-cost 1st baggage features, free drinks, and snacks on favorite holidays. They maintain high customer satisfaction rates. 

Major Airline routes 

Southwest airlines are headquartered in Dallas, Texas, and primarily focus on their American customer base, thus restricting their common air routes to destinations within North America. They have routes to all 50 states of the USA and include destinations in Puerto Rico, Mexico, and the Caribbean. Their most common airline routes are Atlanta, Baltimore, Chicago, Burbank, Dallas, Denver, Houston, Las Vegas, Las Angeles, Orlando, San Diego, and San Jose. 

Fleet size 

Southwest airlines have a total of 737 aircrafts, all of which are different models of Boeings. They use the Boeing737-800 with over 207 aircrafts and also accommodate Boeing737 max8. Southwest airlines recently ordered MAX7 jets to expand the versatility of their fleet size.

Services and amenities

Southwest airlines take pride in the versatility of their in-flight facilities. They provide wifi connectivity, along with a massive array of TV shows and movies, for free. They offer more free benefits for their preferred A-list members as they have point-based rewards and loyal customers' membership options. Flights over 250 miles serve complimentary snacks and alcoholic beverages. They issue their menu beforehand on the website.

Baggage policy 

They offer a free first baggage option under the fulfillment of the following conditions. Their standard conditions for their customers in terms of baggage policy are as follows:

  • Bags should weigh under 50 pounds.
  • Dimensions of the bag should add to 62 inches when length, breadth, and width are added. 
  • Oversize/overweight bags will require a fee of $75.

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